It’s easy! Just visit our shop page and choose your flour, size, and whether you would like us to your ship or” pick it up”
When will my order arrive at my house after ordering?
We ship all orders via UPS Ground (?) for delivery in 2-5 business days based on the distance of your location from Washington State. Once your order ships you will receive a tracking number via email which you can check to follow the progress of your package. (Please check your spam folder if you don’t see an email from us!)
Do you ship internationally?
At this time we do not ship internationally. If you have a US based forwarding address, we can ship to that address.
Why isn’t my free shipping applied when I use a discount code?
Free shipping applies for orders over $50 after all discounts and fees are applied. If your order falls below $50 after applying a discount code you must add more product to hit the $50 total to qualify for free shipping
I am not available Saturday for local pickup, can I come another time?
Our primary pick up window at the Mill is Saturdays between 10am-1pm. If you absolutely cannot come on a Saturday, send an email to firstname.lastname@example.org and let us see what we can arrange to accommodate your schedule..
Do you offer gift cards?
Yes we do. Please send an email to email@example.com and we can fulfill your request.
I own a bakery and want to start a wholesale account; how do I go about this?
Please send an email to firstname.lastname@example.org and we will get you set up.
What are shipping costs for 50lb bags?
This is calculated based on your location
I accidentally sent you the wrong address, how do I go about correcting this?
Please email email@example.com or call 360-812-2052 as soon as possible. Unfortunately we can not guarantee that we can update a delivery address after an order has shipped, and are not responsible for orders shipped to the wrong address when supplied by the customer.
I received my shipment with a hole in the bag, how do I get new flour?
Sorry about that. Please send an email with your contact information and a description of what happened and we will address the situation asap. Please send the email to firstname.lastname@example.org.
General + Nutrition
What is the difference between Conventional and Organic?
Organic products are grown using farming practices that meet the national USDA certification standards.
How long do conventional and organic products last? All purpose and Bread flour?
Our flours are best when fresh and used within 10-12 months of their mill date. Best stored in a cool and dry location.
Are your whole grain flours sifted?
Our whole grain flours are not sifted
If the stone milling process preserves the amount of bran and germ, does this mean that all your flour has more fiber?
Yes our stone milling process is intentionally designed to retain more of the bran and most of the germ. As a result our flour is more naturally nutritious and has higher fiber than industrial white flour.
What is a blend of flour you would recommend for someone who focused on low glycemic intake?
Whole grain flour has a lower glycemic index. If you are focusing on glycemic intake we recommend using a blend with 80% Whole grain and 20% T85.
Are any of your flours gluten free?
We currently do not offer a gluten free flour.
What does naturally nutritious mean?
It means there are no additives in our flour. Our milling process retains the natural nutrition that resides in the bran and germ.
Are your flours healthier than other flours?
Our fresh flour is naturally nutritious. Commodity white and whole wheat flours strip out the bran and germ which contain the nutrition from grains. As a result they have to use additives to supplement the nutritional values in their product. We think the nutrition that occurs naturally is better.